01
The 2027 playbookSeven lessons for putting AI to work
Find the operational constraint, capture the demand you already have and remove friction from the work that matters.
Read in Volume 09 ↗ New release · Volume 09 · U.S. Edition
Automotive Service Playbook 2027.
Our first U.S. edition. Practical perspectives from automotive service leaders on AI, people and operations—and seven key lessons for the road ahead.
09Published editions
50+Industry voices
GlobalAftermarket community
Latest · October 2026
US 20 · Edition 1
Volume 09 · U.S. Edition
Leadership✦Auto Service 2.0✦Aftermarket✦Technology✦Customer Experience✦Growth
Inside the latest issue
View edition →Conversations that deserve your attention.
02
Demand & performanceTurn missed demand into opportunity
Jay Power and Arun Coumar on phone performance, faster responses and converting customer interest into service work.
03
People & AIAutomate friction. Preserve trust.
Why human judgment still matters in repair recommendations, customer conversations and the workshop.
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Why AutoPulse exists
Our industry moves faster when its best ideas are shared.
AutoPulse is a non-profit community initiative by GaragePlug. We give industry leaders a platform to share what works, challenge what doesn’t and raise standards together.
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